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Barclays PPI refund

If you have been mis sold payment protection insurance on a mortgage, loan or credit card you are entitled to make a complaint. Follow our guide to get started on your claim today.

Do you have PPI?

PPI or payment protection insurance can be known by many different names including: loan cover; accident, sickness and unemployment cover and Lifechoices. To find out whether you have the cover check your original loan documentation or an recent statement.

Was your cover mis-sold?

Before you can claim a Barclays PPI refund you need to establish if your payment protection policy was mis-sold. Below is a list of common ways in which cover is mis-sold. The list is not exhaustive, but we hope you will find it useful.

Were you told the wrong thing?

Below is a list of incorrect statements some lenders made to their customers. If your lender made one of these statements to you, you could make a claim for a Barclays PPI refund.

  • Your lender did not explain the terms and conditions fully.
  • Your lender did not explain the costs fully.
  • Your lender did not explain cover was available elsewhere.

Were you sold the policy even though it was unsuitable for your needs?

Below is a list of common exemptions to PPI policies as well as groups of people who, because of their circumstances, would be unlikely to need the cover. If you fall within one of these categories you may be entitled to claim a Barclay PPI refund.

  • You were aged over 65.
  • You were unemployed, retired or in full-time education.
  • You had a pre-existing medical condition.
  • You had cover in place elsewhere.
  • You were serving in the armed forces or worked for the civil service.
  • You had cover in place elsewhere.

How do you start your claim?

To start your PPI claim today simply complete our quick claim form or contact our team on 0207 471 2000. We will send you out a claims pack in the post for you to complete, sign and return. Once we have received back your claims pack we will start the negotiation with your lender. We have already helped 60,000 and our average customer claim is £2,500. We aim to get every customer a full refund of premiums paid including 8% interest. There is no limit to the number of PPI claims you can make and you can even make a claim if your loan or credit card is already paid off.


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Belmont Thornton Limited is regulated by the Claims Management Regulator in respect of regulated claims management activities; our registration is recorded on the website www.gov.uk/moj/cmr number 18273

Belmont Thornton Limited is incorporated in England and Wales, Company number 6621233, whose head office at Unit B16, Kestrel Court, Harbour Road, Portishead, Bristol, BS20 7AN and registered office at Harwood House, 43 Harwood Road, London, SW6 4QP.

Belmont Thornton Limited is registered with the Information Commissioners Office. Registration number Z1728023.

Please note that calls may be monitored for the purposes of staff training.

* Belmont Thornton operates on a "No Win No Fee" basis. This means that there are no upfront costs to pay. Our fee only becomes payable on a successful outcome of a claim. A cancellation fee is payable if you decide that having instructed Belmont Thornton to act on your behalf, and after 14 days of signing your Letter of Authority, you do not wish to continue pursuing your claim with us. The cancellation fee is the reasonable costs incurred for the work undertaken. Please see our terms of engagement.

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