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Black Horse Loan Insurance

Black Horse is well known within the lending industry for providing finance for the purchase of vehicles. The lender has a network of 7,000 dealers it works with and has been established for more than fifty years.

For many years, alongside its loans, Black Horse sold payment protection or loan insurance cover. This type of cover protects the policyholder from financial hardship should they been unable to keep up repayments due to involuntary unemployment. The cover is controversial, though, and there have been widespread allegations of mis-selling. Complaints regarding past sales of Blackhorse loan insurance have been high and the lender announced in summer 2010 it would no longer be selling the cover.

The spectrum of what can be considered is quite broad, but can generally be divided into two categories. Either the policyholder was sold an unsuitable policy or they were given insufficient or inaccurate information at the point of sale.

The customer was sold an unsuitable policy

Loan insurance is not suitable for all customers and many people may not need or want the cover. In other cases customers may be ineligible for protection under the insurance.

You may not have needed want or need the policy if...
- You already have similar cover in place elsewhere.
- You are entitled to full sick pay from your employer.
- Your employment is secure. E.g. you are a civil servant or a serving member of the armed forces.

You may have been ineligible for the cover if...
- You are over the age of 65.
- You have a pre-existing medical condition.
- You are self-employed.
- You are unemployed, retired or in full time education.

If you were sold a policy regardless, you may have been mis-sold PPI and you may be entitled to make payment protection claims.

The customer was given insufficient or inaccurate information

Before you made the decision to take up a payment protection policy, there is certain information you should have been provided with.

The information you should have been given...
- Details regarding the full costs of the policy.
- Details regarding the policy terms and conditions.
- Details of the exemptions.

If you did not receive this information at the point of sale or you were told something that you later discovered was incorrect you may be entitled to make a Black Horse loan insurance claim. For more information call 0207 471 2000.


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Belmont Thornton Limited is regulated by the Claims Management Regulator in respect of regulated claims management activities; our registration is recorded on the website www.gov.uk/moj/cmr number 18273

Belmont Thornton Limited is incorporated in England and Wales, Company number 6621233, whose head office at Unit 16, Elysium Gate, 126 New Kings Road, London, SW6 4LZ and registered office at Harwood House, 43 Harwood Road, London, SW6 4QP.

Belmont Thornton Limited is registered with the Information Commissioners Office. Registration number Z1728023.

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* Belmont Thornton operates on a "No Win No Fee" basis. This means that there are no upfront costs to pay. Our fee only becomes payable on a successful outcome of a claim. A cancellation fee is payable if you decide that having instructed Belmont Thornton to act on your behalf, and after 14 days of signing your Letter of Authority, you do not wish to continue pursuing your claim with us. The cancellation fee is the reasonable costs incurred for the work undertaken. Please see our terms of engagement.

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