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Many lenders have begun automatically adding payment protection insurance (PPI) policies to loan agreements under the premise that it will provide coverage for the borrower if they're unable to make repayments. Although these policies are extremely common and lenders will almost always describe them as necessary, beneficial, or even mandatory, the majority of PPI policyholders are left without assistance after filing a claim. Many critics of the PPI industry have stated that payment protection insurance companies should honor more claims, however insurance companies argue that lenders should be held responsible for only enrolling eligible individuals. Thus, the main focus of a payment protection insurance claims case is to determine whether or not the policy was mis-sold, based primarily on the eligibility of the borrower.

What Would Make You Eligible for a PPI Refund?

Most people that are deemed ineligible for assistance by a payment protection insurance company are eligible for full payment protection refunds. An individual is considered to be ineligible for PPI coverage if they cannot make repayments due to unemployment caused by pre-existing chronic health conditions, emotional/psychiatric disorders, or personal crisis. In retrospect, it would seem that the aforementioned reasons for missing work and being unable to repay a loan are actually some of the most common occurrences. In other words, if it is a likely scenario that will cause you to miss work and subsequently fail to make repayments, then it is probably not covered on your PPI policy. After your PPI policy claim is denied by the insurance company, you're probably asking yourself "will I be able to claim back my PPI payments"? If so, consider the answers to the following questions.

Can I Claim Back My PPI by Myself?

Although it is possible to reclaim PPI payments independently, the chances of doing so are much lower than if you were to utilize the assistance of a PPI claim company. A PPI claims specialist will not only contact your lender directly to begin the negotiation process, they'll also inform the necessary authorities, which they have direct contact with on a regular basis. A PPI attorney knows how to represent your case in the most effective way possible, and can prove that you are ineligible for PPI coverage or mis-sold a policy beyond a shadow of a doubt within just a couple of days or weeks time. Thus, a more useful question should be - "can I claim back my PPI independently as fast as I would with the help of the PPI claim company". The answer to this question is, of course, a resounding no.

Can I Claim Back My PPI Payments after Being Denied by the PPI Company?

Even if you have filed a claim against your PPI policy and it was denied by the payment protection insurance company, you can still claim back your PPI payments from the lender that mis-sold you the policy. Instead of contacting the insurance company and asking for repayment assistance you should be contacting a PPI claims specialist and asking the question "can I claim back my PPI as soon as possible"?


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Belmont Thornton Ltd. is regulated by the Ministry of Justice in respect of regulated claims management activities; our registration is recorded on the website www.claimsregulation.gov.uk number 18273

Belmont Thornton Ltd. is incorporated in England and Wales, Company number 6621233, whose head office and registered office is at Suite 2, Unit 25, The Coda Centre, Munster Road, London, SW6 6AW. VAT Registration number 945 3375 06.

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* Belmont Thornton operates on a "No Win No Fee" basis. This means that there are no upfront costs to pay. Our fee only becomes payable on a successful outcome of a claim. A cancellation fee is payable if you decide that having instructed Belmont Thornton to act on your behalf, and after 14 days of signing your Letter of Authority, you do not wish to continue pursuing your claim with us. The cancellation fee is the reasonable costs incurred for the work undertaken. Please see our terms of engagement.