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How Do I Claim My Payment Protection Insurance Back

One of the questions we hear most often here at Belmont Thornton is, "How do I claim my payment protection insurance back?" Before we answer that, we need to ask a few questions of our own. Primarily, we seek to understand if you have any grounds to file a claim for mis sold loan protection insurance before we can answer how to best file a claim. After all, if you were not mis sold PPI, if the cover was not misrepresented in any way and if you fully understood the terms of the policy before you purchased it, then you really have no grounds upon which to base your claim.

There are a number of other companies that might ask for a deposit up front and agree to represent you without knowing all the facts. We will never do that and only after we know what we are dealing with will we agree to represent you. We work on a no win no fee* basis which means that we don't ask for a deposit as would solicitors and some other companies. So then, how do I claim payment protection insurance? Quite simply, you start by giving us all the information we need to the best of your ability and as honestly as possible.

Once we believe that you have a loan insurance claim to file based on the initial consultation, we will send you a claim packet via the post. You are to complete that, include any information or documents we request and then get that back to us as soon as possible. After we receive the packet we will begin work on your claim in earnest. This is the simplest answer to "How do I claim my payment protection insurance back"

The more thorough explanation is to understand that it may not be as easy as you anticipate. According to the Financial Services Authority (FSA) and the Financial Ombudsman Service (FOS), lenders are denying approximately 60% of all claims they receive for review. This means that we will need to take your claim through the appeals process with the FOS. However, the government is happy to work with us on appeals and complaints as they understand we are working on your behalf and have experience in filing both claims and appeals.

In other words, if we feel that your claim bears taking all the way through to the FOS there is every possiblility that it warrants their attention! Too many consumers are asking "How do I claim payment protection?" without any grounds for filing a claim. The claims team at Belmont Thornton, Belmont Thornton, is well versed in the rules and regulations in regards to mis sold PPI as well as in administering claims.

To speak with a claims specialist, you can phone 0207 471 2000 or fill out the short contact form on our website. We will return your call usually within 24 hours and you can be on your way to answering "How do I claim my payment protection back?" The short answer is, talk to the claims team of Belmont Thornton, Belmont Thornton.


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Belmont Thornton Limited is regulated by the Claims Management Regulator in respect of regulated claims management activities; our registration is recorded on the website www.gov.uk/moj/cmr number 18273

Belmont Thornton Limited is incorporated in England and Wales, Company number 6621233, whose head office at Unit 16, Elysium Gate, 126 New Kings Road, London, SW6 4LZ and registered office at Harwood House, 43 Harwood Road, London, SW6 4QP.

Belmont Thornton Limited is registered with the Information Commissioners Office. Registration number Z1728023.

Please note that calls may be monitored for the purposes of staff training.

* Belmont Thornton operates on a "No Win No Fee" basis. This means that there are no upfront costs to pay. Our fee only becomes payable on a successful outcome of a claim. A cancellation fee is payable if you decide that having instructed Belmont Thornton to act on your behalf, and after 14 days of signing your Letter of Authority, you do not wish to continue pursuing your claim with us. The cancellation fee is the reasonable costs incurred for the work undertaken. Please see our terms of engagement.

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