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How Do I Claim PPI Back

Believe it or not, there is a real difference between the two questions, "How do I claim PPI back?" and "How do I claim PPI?" The claims team at Belmont Thornton, Belmont Thornton, gets both of those questions repeatedly within the course of a day and we need to be perfectly clear in regards to just what you are asking. One of those questions we can answer for you but the other is another matter altogether. If you have been mis sold payment protection insurance and would like to claim back PPI, we can answer "How do I claim PPI back?" On the other hand, if you want to draw on your policy and would like an answer to the question, "How do I claim PPI?" then that is a matter you would need to take up with the insurance company the policy is written on.

How Do I Claim PPI Back with Belmont Thornton?

This is a question we are well prepared to answer! The first thing to do is contact our claims team, either by phoning the number provided here or by leaving contact information on the short contact form on this site. Our claims team would be happy to speak with you regarding how to go about claiming PPI back. If it is determined that you may have a valid complaint and that you are seeking a refund on mis sold PPI, then you will receive a claim packet in the post. Once we have received that packet back by return post we will begin collecting any other information we may need to file your claim. Keep in mind that there are certain criteria which must be met when claiming back bank charges and we will make sure that everything is in order before we submit your claim to the lender.

Why File Through a Third Party Such as Belmont Thornton?

As mentioned above, there are certain aspects to filing a claim back for PPI and if any area is lacking your claim could very well be denied by the lender. At a very minimum, it could be unnecessarily delayed whilst sending for information or supporting documents which may be needed. Belmont Thornton will have everything in order prior to submitting your claim so that it can be reviewed expeditiously by the lender. Then, if your claim is denied we can also take your claim to the next step which is to appeal with the Financial Ombudsman Service. You are spared the hassle of dealing with reluctant lenders and with trying to understand what comes next in the appeals process. Our team will explain all that to you if and when the time comes.

To speak with our claims team, call 0207 471 2000. It only takes a few moments of your time to begin claiming back mis sold PPI and our team will be more than happy to guide you along the way. How do I claim PPI back? Talk to our team and you will have the answer you are looking for!


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Belmont Thornton Limited is regulated by the Claims Management Regulator in respect of regulated claims management activities; our registration is recorded on the website www.gov.uk/moj/cmr number 18273

Belmont Thornton Limited is incorporated in England and Wales, Company number 6621233, whose head office at Unit 16, Elysium Gate, 126 New Kings Road, London, SW6 4LZ and registered office at Harwood House, 43 Harwood Road, London, SW6 4QP.

Belmont Thornton Limited is registered with the Information Commissioners Office. Registration number Z1728023.

Please note that calls may be monitored for the purposes of staff training.

* Belmont Thornton operates on a "No Win No Fee" basis. This means that there are no upfront costs to pay. Our fee only becomes payable on a successful outcome of a claim. A cancellation fee is payable if you decide that having instructed Belmont Thornton to act on your behalf, and after 14 days of signing your Letter of Authority, you do not wish to continue pursuing your claim with us. The cancellation fee is the reasonable costs incurred for the work undertaken. Please see our terms of engagement.

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