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How to Claim Payment Protection Insurance

Payment protection insurance claims are becoming more numerous as time goes on instead of decreasing as it had been hoped. Unfortunately, it appears as though many lenders in the UK have not learnt from their previous errors and are still misselling PPI at record rates. Because of this, many borrowers are asking how to claim payment protection insurance and unfortunately the answer isn't always as simple as it should be. The big issue is getting lenders to admit that they had a hand in misrepresenting or misselling PPI as they are the ones who will be approving or denying the claims initially. Therefore, when asking how to claim payment protection back the first thing you need to do is get the lender to admit he or she made a grave error in ethical behaviour!

How Is PPI Mis Sold?

There are certain conditions under which payment protection refunds are called for because the cover can be declared mis sold. Whilst there are a lot of reasons, they tend to fall into specific categories as follows:

  • Were you told you were purchasing payment protection insurance?
  • Did you want to purchase this cover?
  • Are you eligible to claim under the terms of the policy?
  • Were the conditions, terms, price and exclusions explained to you in terms you understood?
  • Did you actually need this cover?

All other reasons seem to fall under those broad categories and if you are asking how to claim payment protection back then you were probably mis sold PPI.

What To Do If You Find You Have Been Mis Sold PPI?

The first thing you should do after discovering that you were mis sold PPI is to learn how to claim payment protection insurance refunds from your lender. Belmont Thornton, Belmont Thornton, has a team of knowledgeable claims specialists who can help you determine the best answer for your circumstances on how to claim payment protection refunds. After discussing your concerns, the team will have a claims packet in the post, generally within 24 hours. Fill it out, sign it where necessary, include any supporting documents they request and you will be well on your way to filing a claim for mis sold PPI. If you have any other questions or concerns, the claims team would be happy to address them for you.

Belmont Thornton, Belmont Thornton, is registered with the Ministry of Justice and the Information Commissioner's Office. We hold a Credit Consumer Licence issued by the Office of Fair Trading and have, to date, assisted thousands of UK borrowers in reclaiming mis sold PPI from lenders. We work on a no win, no fee* basis which offers reassurance that your interests are our concern. If you would like to speak with a member of the Belmont Thornton claims team about filing your mis sold PPI claim call today on 0207 471 2000 or fill out the contact form on this site. A claims team member will contact you within about 24 hours and together you can take the first step in claiming back what is yours.


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Belmont Thornton Limited is regulated by the Claims Management Regulator in respect of regulated claims management activities; our registration is recorded on the website www.gov.uk/moj/cmr number 18273

Belmont Thornton Limited is incorporated in England and Wales, Company number 6621233, whose head office at Unit 16, Elysium Gate, 126 New Kings Road, London, SW6 4LZ and registered office at Harwood House, 43 Harwood Road, London, SW6 4QP.

Belmont Thornton Limited is registered with the Information Commissioners Office. Registration number Z1728023.

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* Belmont Thornton operates on a "No Win No Fee" basis. This means that there are no upfront costs to pay. Our fee only becomes payable on a successful outcome of a claim. A cancellation fee is payable if you decide that having instructed Belmont Thornton to act on your behalf, and after 14 days of signing your Letter of Authority, you do not wish to continue pursuing your claim with us. The cancellation fee is the reasonable costs incurred for the work undertaken. Please see our terms of engagement.

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