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Incorrectly Sold Payment Protection

Incorrectly sold payment protection has been a major thorn in the sides a thousands of consumers in the UK. Many people were under the impression that this was about to change until the lenders made a last attempt to save themselves by filing an appeal against the High Court's ruling about the issue. This has caused things to become even more frustrating and confusing for consumers. Whilst is may be rumoured that most lenders have every intention of complying with the new PPI legislations with no appeals, we have yet to see this occur. As a result there are very long wait times and literally thousands of claims just sitting there. UK lenders seem to be denying approximately 80 to 90% of all claims that are reviewed by them. This of course is doing nothing but prolonging the matter.

Claims Process for Incorrectly Sold Payment Protection

Most people find the process of filing a claim for incorrectly sold payment protection insurance to be tedious and useless. This is because the initial claim actually goes before the lender who sold the policy in the first place. Why on earth would we presume that the lenders would be eager to admit wrong doing and return consumer money? Of course it is silly for lenders to deny claims which are legitimate as they are going to ultimately wind up having to honour each PPI claim. The Financial Ombudsman Service will see to this as they are the ones who review the appeal once a claim has been denied. In addition, they have been approving about 90% of all the incorrectly sold payment protection claims that go before them. This is excellent news for borrowers indeed.

What Is the Appeals Process?

As mentioned above, claims for incorrectly sold payment protection insurance are sent before the original lender initially. Because we can almost always expect a denial of the first claim from the lender we can also expect to go through the appeals process. After the super complaint was lodged against lenders by CAB- Consumer Affairs Bureau, the FOS was appointed by the High Court to process appeals in order to tip the scales and even things out. This means that frivolous denials from lenders can be met by the decision being over ridden by the FOS. One would hope that if you are at the point of filing an appeal you've already secured a PPI claim specialist such as Belmont Thornton to file your claims and take you through the appeals process. This is the fastest and easiest way to get your refund for incorrectly sold payment protection insurance.

Belmont Thornton, the PPI Claims Company can be contacted at 0207 471 2000 or if you prefer right here at this website we offer a quick claims form that you can fill out to have a claim pack sent back to you through the post. Either way is fine and you will not pay a pound for your consultation or the process of filing a claim until you get a refund because, no win no fee* is our motto.


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Belmont Thornton Limited is regulated by the Claims Management Regulator in respect of regulated claims management activities; our registration is recorded on the website www.gov.uk/moj/cmr number 18273

Belmont Thornton Limited is incorporated in England and Wales, Company number 6621233, whose head office at Unit B16, Kestrel Court, Harbour Road, Portishead, Bristol, BS20 7AN and registered office at Harwood House, 43 Harwood Road, London, SW6 4QP.

Belmont Thornton Limited is registered with the Information Commissioners Office. Registration number Z1728023.

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* Belmont Thornton operates on a "No Win No Fee" basis. This means that there are no upfront costs to pay. Our fee only becomes payable on a successful outcome of a claim. A cancellation fee is payable if you decide that having instructed Belmont Thornton to act on your behalf, and after 14 days of signing your Letter of Authority, you do not wish to continue pursuing your claim with us. The cancellation fee is the reasonable costs incurred for the work undertaken. Please see our terms of engagement.

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