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Mis Sold Payment Protection Letter

If you are aware you have been mis-sold a payment protection policy you are probably keen to submit a complaint and receive a refund. Before you submit your PPI claim, though, it is helpful to take some time to research the issue of mis-selling a little and consider the basis of your complaint.  

The types of mis-selling

There are various ways in which a policy may be mis-sold. Some common examples are outlined below.

- The policyholder was wrongly told they had to have the cover
- The policyholder was wrongly told taking out the cover would improve their chances of having      their loan or credit application approved
- The policy was added without the consent of the customer
- The full terms and conditions or costs were not explained to the policyholder
- The customer was pressured into taking out the cover
- The customer was sold the policy even though they were unemployed, self-employed, retired or in full time education and, therefore, unsuitable for this type of policy. A customer may also be deemed unsuitable if they are sixty-five or over or have a pre-existing medical condition.

How much could you be entitled to receive?

Before you begin your PPI claim or even write your mis sold payment protection letter it is always a good idea to make a rough calculation of the PPI premiums you have paid to assertain how much of a refund you may be due and whether any offer you receive is fair. You should be able to find out the cost of your PPI policy by looking at your original agreement or a recent statement.

Your mis sold payment protection letter

Your letter of complaint should be direct and to the point and include full details of your complaint and the redress you seek.

For assistance with your claim or to find out more about making a claim through the PPI claims company call the claims team on 0207 471 2000


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