Mis Sold Payment Protection Plans
If you have been mis sold payment protection plans you are probably keen to
know how you can claim your money back. Before you start the process it is
important that you clearly understand how your policy was mis-sold. The term
'mis-selling' can encompass a variety of failures connected with the sale of a
payment protection plan.
Where you given limited, misleading or incorrect information?
One of the major ways in which people have been mis sold PPI
is as a result of being given incomplete or incorrect information. In the past,
some lenders would provide only limited information regarding the terms and
conditions of the policy, this meant customers sometimes got an unclear picture
of the policy they were purchasing or were not aware of the high number of
exemptions. In some cases salepeople focused solely on the positives of the
insurance to help promote sales. Other, more unscrupulous, salespeople were also
found to have given customers completely incorrect information, for example that
they had to have the cover or that it would improve their chances of being
approved for the loan. These are all examples of mis sold payment protection
plans for which you may be able to make a claim.
Were you sold a policy you didn't need or couldn't use?
Another aspect of mis sold payment protection
involves policies being sold to customers for didn't not need them or couldn't
use them. You may not need a policy if, for example, you had a policy in place
already, were in secure employment or were entitled to full sick pay from your
employer. If you were unemployed, retired or in full time education when you
were sold your policy it should never have been offered to you - payment
protection covers for loss of employment, if you did not have a job at the time
why would you need one? In other cases customers who were ineligible to use the
cover were sold it, for example customers who were self-employed or over the age
If you think you may have been mis sold payment protection plans, contact our
team on 0207 471 2000
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