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Natwest PPI

Most people who have taken out a loan, credit card or mortgage in the last ten years will have been offered some kind of payment protection or loan protection insurance. If you have the cover you have probably heard about the scandal connected to the cover. It is estimated that as many as 2 million payment protection policies have been mis-sold and there have already been in the region of 1.5 million payment protection claims registered with lenders.

If you have purchased a Natwest PPI policy you may have already considered whether or not your policy was mis-sold. There is a lot of confusion surrounding mis-selling, though, and many people are unsure whether they could make a claim. In order to establish whether you may be eligible for a Natwest PPI refund you should start by thinking about the information you were given at the point of sale. Were the full terms of the cover explained to you? Did the salesperson ask you detailed questions about your circumstances and were you given time to consider your decision? If you came away with questions about the cover or felt you were mislead or pressured by the salesperson you may be entitled to a PPI refund.

The amount of refund you could claim will depend on the age and size of your PPI policy. Below is some general information regarding the costs of payment protection cover which may help give you a rough idea of how much compensation you may be able to claim.

Loan PPI is usually added when you take your loan out. The cost can vary quite considerably, but is often between 13%-25% of your loan value. On a £5,000 loan, therefore, you could pay approximately £650-£1,250 for PPI. The cost of the PPI will be added to your monthly repayments so depending on whether you have paid off just part or all of your loan will affect how much you have paid for the PPI cover, in turn, how much you may be able to reclaim. Where mis-selling is proven a lender would ordinarily offer a complete refund plus 8% interest.

Credit card PPI is calculated on a monthly basis and is directly related to your outstanding balance. If you owe nothing on your card it is unlikely you would pay anything as the PPI would not be needed. If; however, you owed £5,000 you may pay in the region of £39.50 per month. This is because credit card PPI is usually calculated at approximately 79p per £100 outstanding. If your balance is higher your PPI payments are likely to be higher. Many people may not think £39.50 is a huge amount of money, but it equates to £474.00 over the course of a year. As with loan PPI, where mis-selling is proven on a credit card you should expect a full refund plus 8% interest.

Remember, there is no limit to how many PPI claims you can potentially make and you may have been mis-sold the cover on a loan, credit card, hire purchase agreement, mortgage or store card.

If you believe you have been mis-sold a Natwest PPI call 0207 471 2000 and speak to a member of the claims team.


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Belmont Thornton Limited is regulated by the Claims Management Regulator in respect of regulated claims management activities; our registration is recorded on the website www.justice.gov.uk/claims-regulation number 18273

Belmont Thornton Limited is incorporated in England and Wales, Company number 6621233, whose head office and registered office is at Suite 2, Unit 25, The Coda Centre, Munster Road, London, SW6 6AW. VAT Registration number 945 3375 06.

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* Belmont Thornton operates on a "No Win No Fee" basis. This means that there are no upfront costs to pay. Our fee only becomes payable on a successful outcome of a claim. A cancellation fee is payable if you decide that having instructed Belmont Thornton to act on your behalf, and after 14 days of signing your Letter of Authority, you do not wish to continue pursuing your claim with us. The cancellation fee is the reasonable costs incurred for the work undertaken. Please see our terms of engagement.

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