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PPI Claim News - 4/5/2011

 
Credit card charges: HSBC to text its customers

HSBC customers may be less likely to experience credit card charges because the bank is planning to text its customers when the near their limit.

The bank will introduce these changes from next month (June) and the service will be available to all its overdraft customers.

Mike Oliver, HSBC's head of Current Accounts, said: "Introducing mobile phone text alerts will help the small proportion of our customers who sometimes exceed their borrowing limits, and offer peace of mind to those who don't.

"We hope by adding text alerts even less customers will exceed their limits."

Mr Oliver added that he hopes these changes will be an "appropriate solution" for people who regularly go over their overdraft limit.

The bank will also be contacting all of its customers who pay more than £180 per year in overdraft charges.

HSBC was the world's sixth largest banking and financial services group in 2010.

Charles Baker

Charles is a reputed financial analyst with almost decades of experience under his belt.
 ADNFCR-2776-ID-800519547-ADNFCR



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