Many consumers - some of whom will have taken out credit card payment protection insurance - are generally unhappy with the service provided by their bank. A new survey published today (January 18th) by uSwitch.com has found that satisfaction levels among credit card users continue to deteriorate and are currently at an all-time low. The research indicated that 25 per cent of surveyed Britons have three or more credit cards, which is down from 30 per cent at the same point last year. Personal finance expert at the comparison website Michael Ossei suggested that although people are unhappy with the standard of customer service offered by their card provider, many have little choice but to use their cards because they are in so much debt already. "[With] high street banks still providing some of the worst service, consumers should look around further afield at new providers for the best credit card for them," he remarked.Research firm Defaqto recently declared that some banks are offering increasingly attractive rates on credit cards in order to gain more customers during these austere times.Jennifer HainesJennifer's speciality knowledge is credit card changes and balance transfers.
Belmont Thornton Ltd. is regulated by the Ministry of Justice in respect of regulated claims management activities; our registration is recorded on the website www.claimsregulation.gov.uk number 18273
Belmont Thornton Ltd. is incorporated in England and Wales, Company number 6621233, whose head office and registered office is at Suite 2, Unit 25, The Coda Centre, Munster Road, London, SW6 6AW. VAT Registration number 945 3375 06.
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