PPI Claims - About PPI

PPI Claim News - 27/7/2012

 
Nationwide customers affected by duplicate bank charges

Thousands of Nationwide customers suffered from duplicate bank charges this week.

A statement from the bank revealed 704,426 accounts were affected by an issue, which resulted in debit card transactions being processed twice, once on July 24th and again on July 25th.

Jenny Groves, divisional director for customer experience at Nationwide, said the number of people who had transactions declined as a result of the problem was fewer than 50,000.

Any people who lost money as a result of this problem will be given bank refunds and will be "reimbursed in full", she revealed.

The representative issued an apology from the bank and assured people that the problem will be corrected, stating the company is sorry for any "inconvenience or uncertainty" the issue caused.

"None of our customers will suffer financial loss as a result of this one-off error," she declared.

The bank ascribed the problem of duplicate bank charges to "human error" and asserted it will be a "one-off, isolated incident".

Charles Baker
Charles is a reputed financial analyst with decades of experience under his belt.ADNFCR-2776-ID-801416601-ADNFCR



Bookmark and Share
Tell a Friend
blog comments powered by Disqus

Quick Claim

First Name 
Last Name 
Mobile Phone
Home Phone
Address Line 1 
Town
County
Post Code 
Email 
Circumstances
Claim Back Mis-Sold PPI Button

Belmont Thornton Ltd. is regulated by the Ministry of Justice in respect of regulated claims management activities; our registration is recorded on the website www.claimsregulation.gov.uk/search.aspx number 18273

Belmont Thornton Ltd. is incorporated in England and Wales, Company number 6621233, whose head office and registered office is at Suite 2, Unit 25, The Coda Centre, Munster Road, London, SW6 6AW. VAT Registration number 945 3375 06.

Belmont Thornton Ltd is registered with the Information Commissioners Office. Registration number Z1728023 and holds a Credit Consumer License issued by the Office of Fair Trading license number 634655.

Please note that calls may be recorded and email traffic monitored for the purposes of security and staff training.

* Belmont Thornton operates on a "No Win No Fee" basis. This means that there are no upfront costs to pay. Our fee only becomes payable on a successful outcome of a claim. A cancellation fee is payable if you decide that having instructed Belmont Thornton to act on your behalf, and after 14 days of signing your Letter of Authority, you do not wish to continue pursuing your claim with us. The cancellation fee is the reasonable costs incurred for the work undertaken. Please see our terms of engagement.

By using our web-site, you agree that we can place the types of cookies described in our privacy policy on your device.Hide