Crimestoppers has provided advice to people to help them avoid being the victims of fraudulent bank charges.It recommended that people do not give their PIN to anyone, especially not cold callers, noting that banks never ask people to provide this information.Furthermore, people should be willing to confirm callers' identities by asking for details and then calling their bank back to verify the communication was genuine.This warning came after an elderly woman received a phone call from a criminal claiming to come from her bank.The 77-year-old victim was asked if she had been given her new debit card and when she said she did not have an account with the bank in question, she was told the companies had merged and she was automatically being issued with a new card.Afterwards, the caller asked the victim to confirm her PIN and address "for security" and unfortunately, the victim obliged.Later that day, a male collected her old card from the door and eventually it was discovered the elderly woman had lost £15,000 from her account.Amir Hussain Amir specialises in personal loans, consumer debt and debt management.
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