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Payment protection: A quarter of Brits are Paynuphobes

With bank loans, rent and bills to pay for, you’d think Brits would be keen to use the newest and most efficient payment methods.

But according to a new study, more than one in four people in the UK consider themselves to be ‘paynuphobes’ - people who are fearful of using the latest payment methods.

The research by PayYourWay.org.uk, the Payments Council's consumer education campaign, found that 26 per cent of people will not use mobile phone banking or contactless cards because of fears over security.

This compares to 25 per cent of people who admit to a phobia of spiders and two-thirds who confess to a fear of heights.

Indeed, one in seven of those polled said their fear of new technology is holding back their life, with one in ten actively avoiding internet banking as a result of concerns.

Clinical hypnotherapist Dominic Knight said that most fears are based on the potential for irrational scenarios, so awareness can help overcome them.

“In the case of a fear of modern payment methods, look around and check out for yourself all of the prestigious companies and brands in the world that have online shops with various options for payments. You'll notice that the satisfaction and security of you, the customer, is first and foremost,” he said.

Jennifer Haines

Jennifer's speciality knowledge is credit card changes and balance transfers. ADNFCR-2776-ID-801595319-ADNFCR



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