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Payment Protection Cancellation

When you file a claim for mis sold PPI one of the things you need to consider is payment protection cancellation. There are a number of issues which can arise so it is imperative to get expert advice on how to proceed. Of course you will want to get any money you have paid refunded but you want to make sure that the policy is cancelled and that all charges are removed from future payments on your loan.

Cancel PPI When You Submit Your Claim

When they have been mis-sold a policy, most people are only concerned with getting their money back, and rightfully so. The first thing to do is substantiate that the cover was mis sold and after that it is important to file a claim. When you file a claim for a PPI refund, you should also request payment protection cancellation to br backdated to the date the policy was incepted. This will mean, in effect, that the policy will be cancelledfrom its start dated, you will get a full refund and it will be as tough the cover was never in place.

Procedure for Filing Claims and Cancelling Cover

Correspondence should always be by letter and it is essential that you continue to make monthly repayments until you have received a letter confirming cancellation has taken place. As the cost of most PPI policies are incorporated into loan repayments it is particular important that you continue to pay these in full or you may be considered to be in default.

If your claim is rejected

Bear in mind that if the lender denies your claim you will still need to pursue payment protection cancellation because they will view it as a policy in force. Until you can prove that the insurance was mis sold you will need to continue paying on your loan. In any case, while you are appealing their denial with the Financial Ombudsman Service you should go about payment protection cancellation to make sure those charges are removed immediately.

Further Payments Increase PPI Refunds

PPI refunds are based on the amount you have paid to date and every payment you make adds to the amount you could claim back.

If you are at a loss as to how to file a claim against your lender whilst cancelling your PPI cover, contact the claims team at Belmont Thornton on 0207 471 2000.


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Belmont Thornton Limited is regulated by the Claims Management Regulator in respect of regulated claims management activities; our registration is recorded on the website www.gov.uk/moj/cmr number 18273

Belmont Thornton Limited is incorporated in England and Wales, Company number 6621233, whose head office at Unit B16, Kestrel Court, Harbour Road, Portishead, Bristol, BS20 7AN and registered office at Harwood House, 43 Harwood Road, London, SW6 4QP.

Belmont Thornton Limited is registered with the Information Commissioners Office. Registration number Z1728023.

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* Belmont Thornton operates on a "No Win No Fee" basis. This means that there are no upfront costs to pay. Our fee only becomes payable on a successful outcome of a claim. A cancellation fee is payable if you decide that having instructed Belmont Thornton to act on your behalf, and after 14 days of signing your Letter of Authority, you do not wish to continue pursuing your claim with us. The cancellation fee is the reasonable costs incurred for the work undertaken. Please see our terms of engagement.

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