Belmont Thornton Logo
Claim Back Loan Insurance

Payment Protection Refunds Letter

Just as in any other formal communications, when reclaiming PPI the claim should always be accompanied by a letter of introduction. Most people write a very general payment protection refunds letter stating the purpose of why they are writing and what they hope to accomplish. In this case, the purpose is of course to get a refund on mis sold PPI. However, a payment protection refunds letter will also accompany either an acceptance of your claim or a denial. In the case of the latter, you should keep this letter because it will serve a purpose when filing an appeal.

Information to Include in a Payment Protection Refunds Letter

When writing to your lender there are some details that must be contained in the cover letter, sometimes referred to as a payment protection refunds letter. Of course the letter should have your name, address and any other pertinent contact information such as an email address and phone number. Then the name of the lender and their address should be included as well. You should use an "Attention:" line if you know the name of the loan officer who will be reviewing your claim or you could simply put "PPI Claims Department" in that block. From there the letter should follow formal rules for business correspondence but don't forget a line I the header marked "RE: Loan Number" and include your loan number which they can refer to.

What to Do With a Denial of Payment Protection Refunds Letter

As mentioned above, it is imperative to keep the denial of payment protection refunds letter. The reason for this is because it will be necessary when filing an appeal with the Financial Ombudsman Service. The ombudsman who reviews your claim and subsequent denial will need to refer to this letter to see why the bank/lender denied your claim back of bank charges.

If you would like assistance making a mis-sold payment protection claim, call our claims team on 0207 471 2000

Tell a Friend
blog comments powered by Disqus

Enquiry Form

First Name 
Last Name 
Mobile Phone
Home Phone
Address Line 1 
Post Code 
Claim Back Mis-Sold PPI Button

Why Choose Us?

  • TickAbsolutely No Upfront Costs. No Win No Fee*
  • TickSpecialist Claims Team Always On Hand To Answer Your Questions
  • TickQuick, Easy And Simple Process
  • TickU.K. Based Call Center
  • TickGuaranteed To Start Your Claim In 24 Hours

Loan claim: Building societies warn of house price bubble

The Building Societies Association (BSA) is the latest to warn about the potential house price bubble that could arise f...

Bank claim: Lloyds raised concerns on Co-op finances

Lloyds Banking Group was aware that the financial position of the Co-Operative bank was unstable, said Lloyds chief exec...

Loan claim: first time buyers locked out for a decade

First time buyers will have to save up their deposit on a house for more than ten years, according to research from the ...

Bank charges: Commission tackles issue of RBS

The weak position of the Royal Bank of Scotland (RBS) is damaging to the UK economy, according to the Parliamentary Comm...

Bank charges: Report says customers and taxpayers were failed

Customers and taxpayers have been failed by the financial sector, according to the final report from the Parliamentary C...

Belmont Thornton Limited is regulated by the Financial Conduct Authority in respect of regulated claims management activities; FRN:838450

Belmont Thornton Limited is incorporated in England and Wales, Company number 6621233, whose head office at Unit B11, Kestrel Court, Harbour Road, Portishead, Bristol, BS20 7AN and registered office at Harwood House, 43 Harwood Road, London, SW6 4QP.

Belmont Thornton Limited is registered with the Information Commissioners Office. Registration number Z1728023.

Please note that calls may be monitored for the purposes of staff training.

* Belmont Thornton operates on a "No Win No Fee" basis. This means that there are no upfront costs to pay. Our fee only becomes payable on a successful outcome of a claim. A cancellation fee is payable if you decide that having instructed Belmont Thornton to act on your behalf, and after 14 days of signing your Letter of Authority, you do not wish to continue pursuing your claim with us. The cancellation fee is the reasonable costs incurred for the work undertaken. Please see our terms of engagement.

By using our web-site, you agree that we can place the types of cookies described in our privacy policy on your device.Hide