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Payment Protection Scheme

The recent payment protection scheme that has come to the attention of literally everyone in the UK within recent years is one example of how a scandal can wind its way into every aspect of an industry. No branch of the lending industry was immune to the scandal and people are filing payment protection claims against banks, credit card companies, mortgage lenders and even merchants that issue store cards. It seems that somehow the payment protection scheme quickly caught on but it took years for the damages it wrought to be made known.

 Five years ago the OFT and FSA investigated payment protection sales and found significant issues. It was discovered that some customers has been persuaded to purchase payment protection schemes they did not want or need or that they could not use. As a result of the investigations, many unhappy customers began to register complaints and there have been year-on-year increases every year.

How To Make A Claim

In order to make a claim for mis-selling, you should contact the lender who sold you the policy. You will need the details of your loan or credit card and the reference or agreement number. It is also useful to have your original payment protection scheme paper work to hand.

Contacting The PPI Claims Company for Help

Belmont Thornton has a team on hand to speak with you at any time. If you are interested in filing a claim or would simply like more information about the claims process, you can call them on 0207 471 2000 The company is registered with the Ministry of Justice and has helped to resolve thousands of claims in the UK.


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Belmont Thornton Limited is regulated by the Claims Management Regulator in respect of regulated claims management activities; our registration is recorded on the website www.gov.uk/moj/cmr number 18273

Belmont Thornton Limited is incorporated in England and Wales, Company number 6621233, whose head office at Unit B16, Kestrel Court, Harbour Road, Portishead, Bristol, BS20 7AN and registered office at Harwood House, 43 Harwood Road, London, SW6 4QP.

Belmont Thornton Limited is registered with the Information Commissioners Office. Registration number Z1728023.

Please note that calls may be monitored for the purposes of staff training.

* Belmont Thornton operates on a "No Win No Fee" basis. This means that there are no upfront costs to pay. Our fee only becomes payable on a successful outcome of a claim. A cancellation fee is payable if you decide that having instructed Belmont Thornton to act on your behalf, and after 14 days of signing your Letter of Authority, you do not wish to continue pursuing your claim with us. The cancellation fee is the reasonable costs incurred for the work undertaken. Please see our terms of engagement.

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