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PPI Nationwide

If you have been mis-sold payment protection cover you may have considered making a complaint, but felt unsure about where to begin. The process of making a claim for mis sold PPI can feel daunting, but if you were mis-sold a policy you have the right to make a complaint and could be entitled to compensation totalling thousands of pounds. If you are unsure whether you were mis-sold PPI Nationwide you should think about the way your policy was sold to you and the information you were given. Mis-selling can be divided roughly into two groups. Either you were sold a policy that was unsuitable for you or you were given incomplete, incorrect or misleading information.

Were sold a policy that was unsuitable for you?
In some cases a policy may be deemed mis-sold if it was of limited use to the customer concerned. Examples here include customers who were entitled to full sick pay from their employer who would have little use for the cover or someone with existing PPI cover in place elsewhere. In more extreme cases policies were sold to customers who were ineligible to use the cover. Examples here could include customers with severe health problems or those aged over the age of sixty-five who would not normally be eligible for the insurance. As part of the sales process the lender should have evaluated your suitability for the cover. If you do not feel your situation was correctly assessed this may be considered mis-selling.

Were you given incomplete, incorrect or misleading information?
As part of the sales process you should have been given full and frank information regarding your PPI policy. If you were given information that was incomplete, E.g. the full costs were not explained to you, or information that was incorrect, E.g. that you had to have the cover, you could be entitled to make a claim. You may also be eligible to make a PPI claim if you were given misleading information, E.g. that taking out the cover would improve your chances of being given the loan, or if you were placed under undue pressure by the salesperson.

To start your mis-sold PPI Nationwide claim call our claims team on 0207 471 2000.


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Belmont Thornton Limited is regulated by the Claims Management Regulator in respect of regulated claims management activities; our registration is recorded on the website www.justice.gov.uk/claims-regulation number 18273

Belmont Thornton Limited is incorporated in England and Wales, Company number 6621233, whose head office and registered office is at Suite 2, Unit 25, The Coda Centre, Munster Road, London, SW6 6AW. VAT Registration number 945 3375 06.

Belmont Thornton Limited is registered with the Information Commissioners Office. Registration number Z1728023 and holds a Credit Consumer License issued by the Office of Fair Trading license number 634655.

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* Belmont Thornton operates on a "No Win No Fee" basis. This means that there are no upfront costs to pay. Our fee only becomes payable on a successful outcome of a claim. A cancellation fee is payable if you decide that having instructed Belmont Thornton to act on your behalf, and after 14 days of signing your Letter of Authority, you do not wish to continue pursuing your claim with us. The cancellation fee is the reasonable costs incurred for the work undertaken. Please see our terms of engagement.

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