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PPI Reclaiming Guide

When you discover that you have been mis sold PPI there are steps you can take to reclaim money taken from you in payments for a cover you shouldn't have been paying for in the first place. Beginning with getting the documents together that you will need in order to file a claim and learning about the actual steps in filing a claim for PPI refunds, you can follow this simple PPI Reclaiming Guide to make the process a bit easier.

Get Your House in Order

If you have ever woken up in the morning with everything in a state of disarray from the night before, the kids screaming, the coffee pot on the blink and the dog won't go out in the rain, you know how difficult it is to get the day going. The same holds true with reclaiming mis sold PPI. Unless you have your house in order, so to speak, you will be off to a bad start. The first thing to do is understand how you were mis sold PPI. There are a number of reasons in which a policy can be declared mis sold and you will need to discover how your lender sold you a policy you 1) didn't know about, 2) didn't want) or 3) weren't eligible for. This is vitally important because unless your policy was mis-sold you will not be eligible for a refund and that is the first step in this PPI Reclaiming Guide.

Organization is Key

The second step in this PPI Reclaiming Guide is to have all your documents in order. You will need to have your original loan documents along with any supporting documents to prove mis sold PPI and how much you have paid into the plan since you were sold the cover. Remember never to send the lender your original documents when filing a claim as they will have a copy of them and you just might need the originals at a later date. Once you have everything you need at your finger tips, from the loan docs to the contact information at your lender, it's time to make a claim.

Filing a Claim is Not the End of the Rope

After you have compiled everything you need to file a claim you are ready to begin the actual process. The claim will be accompanied by an introductory claim letter with your reason for filing the claim, any supporting documents and of course contact information where they can send their response. At this point the lender will usually either offer a PPI refund or will reject your claim in which case you may have the right to request the Financial Ombudsman Service to review it.

Each of those steps in this PPI reclaiming guide is just a basic outline of what is going on at any point in the claims process. There are also many other things that may need to be considered along the way. For this reason many people use a preliminary step that isn't included in the PPI Reclaiming Guide and that is to contact a professional PPI claims company to handle all the red tape. Contact the claims team of Belmont Thornton / Belmont Thornton on 0207 471 2000 so that the only step you need to take is find a chair to sit back and relax in whilst awaiting the outcome of your claim.


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Belmont Thornton Limited is incorporated in England and Wales, Company number 6621233, whose head office at Unit B16, Kestrel Court, Harbour Road, Portishead, Bristol, BS20 7AN and registered office at Harwood House, 43 Harwood Road, London, SW6 4QP.

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* Belmont Thornton operates on a "No Win No Fee" basis. This means that there are no upfront costs to pay. Our fee only becomes payable on a successful outcome of a claim. A cancellation fee is payable if you decide that having instructed Belmont Thornton to act on your behalf, and after 14 days of signing your Letter of Authority, you do not wish to continue pursuing your claim with us. The cancellation fee is the reasonable costs incurred for the work undertaken. Please see our terms of engagement.

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