PPI Claim Company Logo

Halifax PPI Complaints

For many years Halifax has offered payment protection cover alongside its residential mortgages. Payment protection is designed to cover a borrower if they are unable to keep up debt repayments as a result of involuntary unemployment, accident or sickness. This kind of cover can be particularly attractive to anyone taking out a mortgage as failure to keep up repayments could result in the loss of their home.

In the last five years several major issues surrounding mortgage payment protection insurance have been exposed and now more people than ever are making Halifax PPI complaints. The issues surrounding this type of insurance include: concerns regarding its high cost, the low rate of payouts and the issue of mis-selling.

Mis-selling has been exposed as a massive problem which has affected all levels of the lending industry. It is not only sold alongside mortgages, but also loans, credit cards, store cards and hire purchase agreements and issues have been reported with sales alongside all these products.

Mis-selling is quite a broad term and can include a range of issues. Some specific examples are outlined below.

  • The customer was incorrectly told they had to have the policy.
  • The customer was incorrectly told taking out the policy would guarantee or improve their chance of being given a loan.
  • The customer was sold their policy even though they were unsuitable for the cover e.g. they were retired or in full time education.
  • The customer was sold a single-premium policy that would not cover the whole length of their loan, but was not warned they would be left without cover.
  • The customer was sold the policy without the full costs being made clear.
  • The customer was sold the policy without the terms and conditions being fully explained.

To find out more about making Halifax PPI complaints or payment protection claims against another lender call 0207 471 2000.


Tell a Friend
blog comments powered by Disqus

Quick Claim

First Name 
Last Name 
Mobile Phone
Home Phone
Address Line 1 
Town
County
Post Code 
Email
Circumstances
Claim Back Mis-Sold PPI Button

Belmont Thornton Ltd. is regulated by the Ministry of Justice in respect of regulated claims management activities; our registration is recorded on the website www.claimsregulation.gov.uk number 18273

Belmont Thornton Ltd. is incorporated in England and Wales, Company number 6621233, whose head office and registered office is at Suite 2, Unit 25, The Coda Centre, Munster Road, London, SW6 6AW. VAT Registration number 945 3375 06.

Belmont Thornton Ltd is registered with the Information Commissioners Office to ensure compliance with the Data Protection Act 1998 registration number Z1728023 and holds a Credit Consumer License issued by the Office of Fair Trading license number 634655.

Please note that calls may be recorded and email traffic monitored for the purposes of security and staff training.

* Belmont Thornton operates on a "No Win No Fee" basis. This means that there are no upfront costs to pay. Our fee only becomes payable on a successful outcome of a claim. A cancellation fee is payable if you decide that having instructed Belmont Thornton to act on your behalf, and after 14 days of signing your Letter of Authority, you do not wish to continue pursuing your claim with us. The cancellation fee is the reasonable costs incurred for the work undertaken. Please see our terms of engagement.