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PPI Claim News - 27/8/2010

 
Credit Card Claims: UK building society lost customer data

Yorkshire Building Society has confirmed it lost confidential customer information earlier this year.

An unencrypted laptop containing a portion of Chelsea Building Society's customer database was stolen from the firm's Cheltenham office shortly after the company merged with Yorkshire.

The device was recovered by detectives within 48 hours and although none of the customer's details had been accessed, there were several attempts to do so.

Mick Gorrill, head of enforcement at the Information Commissioner's Office, said: "It is extremely concerning that an unencrypted laptop containing large amounts of personal data was left unsecured overnight, together with details of its passwords."

The IDC claimed the incident could have been avoided as some of the information did not need to be stored on the laptop.

Yorkshire has taken steps to improve its security by encrypting all portable devices and training staff on its data storage and usage policies.

Posted by Charles Baker

Charles is a reputed financial analyst with almost decades of experience under his belt. ADNFCR-2776-ID-800043862-ADNFCR



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