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Claim Back Loan Insurance

Payment Protection Charges

How to Start a Claim

The first thing to do when starting a claim is to make sure you have the original loan documents on hand. You will need these at various times throughout the claims process so don't let them get away from you! If you have been mis sold PPI and are trying to recover payment protection charges, you will first need to file a claim with the lender for a refund.

Filing a PPI Appeal

If your lender rejects your PPI claim you can refer your complaint to the Financial Ombudsman Servvice. They will review your claim to ascertain the validity of it and to discern whether or not it was a clear case of mis sold PPI. If they decide your policy was mis-sold you would normally be awarded a full refund of premiums paid plus interest at 8%.

Estimating Payment Protection Charges that may be refunded

If you would like a rough estimate on just how much you can expect to be refunded to you, try using an online payment protection calculator that will enable you to plug in figures pertinent to your particular loan and PPI. Belmont Thornton has an estimator on site that will help you figure what is due back. In fact, while you are on the site, take some time to look around a bit. You will find plenty of information that can help you understand the PPI claims process and why it is so difficult to say with certainty exactly what you will be rewarded in refunds.

If you would speak to someone call Belmont Thornton on 0207 471 2000. Any questions you have will be addressed and they can help you better understand payment protection charges.If you choose to work with the claims team to file for your refund you won't be charged unless you win.


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Belmont Thornton Limited is regulated by the Claims Management Regulator in respect of regulated claims management activities; our registration is recorded on the website www.gov.uk/moj/cmr number 18273

Belmont Thornton Limited is incorporated in England and Wales, Company number 6621233, whose head office at Unit B16, Kestrel Court, Harbour Road, Portishead, Bristol, BS20 7AN and registered office at Harwood House, 43 Harwood Road, London, SW6 4QP.

Belmont Thornton Limited is registered with the Information Commissioners Office. Registration number Z1728023.

Please note that calls may be monitored for the purposes of staff training.

* Belmont Thornton operates on a "No Win No Fee" basis. This means that there are no upfront costs to pay. Our fee only becomes payable on a successful outcome of a claim. A cancellation fee is payable if you decide that having instructed Belmont Thornton to act on your behalf, and after 14 days of signing your Letter of Authority, you do not wish to continue pursuing your claim with us. The cancellation fee is the reasonable costs incurred for the work undertaken. Please see our terms of engagement.

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